Delivering Excellence Every Time.

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Privacy Policy

Effective Date: March 31, 2026

Le Maro ("we", "our", or "us") respects your privacy. This Privacy Policy outlines how your information is collected, used, and protected when you use our services or website.

1. Information We Collect

We collect information that you explicitly provide, such as your name, contact details (email: hello@lemaro.space), delivery addresses, and payment information required for our courier services.

2. How We Use Your Information

Your information is used to facilitate package delivery, communicate transit statuses, respond to customer service requests, and fulfill our contractual obligations to you.

3. Data Security

We implement commercially reasonable security measures to protect your personal data from unauthorized access or disclosure.

4. Third-Party Sharing

We do not sell your personal data. Data is only shared with trusted third parties (such as logistics partners) when strictly necessary to execute the delivery.

5. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at hello@lemaro.space.

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Terms of Service

Effective Date: March 31, 2026

Welcome to Le Maro. By accessing our services, you agree to comply with and be bound by the following Terms of Service.

1. Service Scope

Le Maro provides logistical, delivery, and courier services as detailed on our website and within specific service agreements.

2. User Responsibilities

You agree to provide accurate delivery information and ensure that packages do not contain illegal, hazardous, or prohibited items as defined by applicable laws.

3. Liability

While we strive for excellence, Le Maro is not liable for delays caused by extreme weather, natural disasters, or other unforeseeable events. Liability for damaged or lost goods is limited to the terms set forth in our specific service contracts.

4. Intellectual Property

All content on this website, including logos, graphics, and text, is owned by Le Maro and is protected by copyright laws.

5. Jurisdiction

These terms shall be governed in accordance with the laws of the jurisdiction in which Le Maro operates.

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App Data Deletion Policy

Effective Date: March 31, 2026

Le Maro values your control over your personal data. This policy describes how users can request the deletion of their accounts and associated personal data from our systems and applications.

1. Right to Deletion

You have the right to request the deletion of your personal data held by Le Maro. This includes account information, delivery history, and contact details.

2. How to Request Deletion

To request data deletion, please send an email to our support team at hello@lemaro.space. Subject line should read: "Data Deletion Request". Please include your full name and the email address associated with your account.

3. Processing Time

We will process your data deletion request within 30 days of receipt. We will confirm via email once your data has been permanently deleted from our primary servers and backups.

4. Data Retention Exceptions

We may retain certain data as required by law, for tax and accounting purposes, or for legitimate business interests such as fraud prevention.